Policy and Terms
This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. This website complies with all UK national laws and requirements for user privacy.
A. What information does SecretBirdsHQ collect from users and how is it collected?
Users contacting the SecretBirdsHQ website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure email submission process but be advised that users use the email submission at their own risk.
SecretBirdsHQ will only contact those who have specifically requested that we do so or in the event that they have signed up to receive our free weekly Rare Bird Newsletter or have purchased one of our products. SecretBirdsHQ will collect personally identifying information from our users during the online registration and purchasing process. Generally, this information includes name and e-mail address for registration to receive our free weekly Rare Bird newsletter and name, postal address, when purchasing our products. All online transactions are carried out through secure payment portals. Credit or debit card information required for purchasing products online is not stored by SecretBirdsHQ. SecretBirdsHQ will never contact anyone requesting bank account or credit card details.
B. How does SecretBirdsHQ use this information?
This information provided by users is used for internal marketing purposes only SecretBirdsHQ does not sell, exchange, or release your personal information (name, e-mail address, mailing address, etc.) Your information is not shared with any other third party or company outside of billing purposes.
C. What are cookies and how does SecretBirdsHQ use them?
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
D. RareBird Weekly Newsletter
This website operates an email newsletter program, used to provide themed news, information and articles as well as to inform subscribers about services supplied by the SecretBirdsHQ website. Users can subscribe through the SecretBirds landing webpage should they wish to do so but do so at their own discretion.
Subscriptions are taken in compliance with UK law as detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties or shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please email firstname.lastname@example.org.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the email itself. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity includes but is not limited to; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the bottom of each email and the footer of the website.
We recommend that users should always be cautious before clicking any external web links contained in the website. SecretBirdsHQ tries to ensure that it only includes links to quality, safe and relevant external websites but it cannot guarantee or verify the contents of any externally linked websites. Users should therefore note that they click on external links at their own risk and SecretBirdsHQ and its owners cannot be held liable for any damages or implications caused by clicking on any external links.
F. Adverts and Sponsored Links
Users should, therefore, note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
G. Social Media
The communication, engagement and actions taken through social media platforms that SecretBirdsHQ and its owners participate on are subject to the terms and conditions and the privacy policies of each social media platform individually.
Users are advised to use social media platforms wisely and communicate/engage them with due care and caution in regard to their own privacy and personal details. This website and its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url’s [web addresses]. Users are advised to take caution before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published this site has no control or influence over the social media platforms, therefore, this website and it’s owners cannot be held liable for any damages or implications caused by visiting any shortened links.
I. How does SecretBirdsHQ store your information?
Your information is stored at the email provider that delivers SecretBirdsHQ Rare Bird newsletters and secure servers that handle payment and delivery of products. Your information can only be accessed by those who help manage those lists in order to deliver e-mail and products to those who have subscribed or ordered through secretbirdslondon.com. All of the Rare Bird newsletters that are sent to you by SecretBirdsHQ include an unsubscribe link in them. You can remove yourself at any time from our newsletters by clicking on the unsubscribe link. You can also contact us at email@example.com to change your information at any time.
This policy may be changed at any time at SecretBirdsHQ discretion. If we should update this policy, we will post the updates to this page on our Website.
General Terms and Conditions of Website
A. Information on and use of the Website
Even though we have composed the website with care the information on it may contain errors or be otherwise incorrect or incomplete. We shall not be liable for any damages resulting from the use of (or inability to use) the website, including damages caused by viruses or any incorrectness, or incompleteness of the information unless such damage is the result of any wilful misconduct or from negligence on our part.
B. Intellectual Property on the website
You acknowledge and agree that all content and materials available on this site, including but not limited to the names, images and logos identifying SecretBirdsHQ, and any derivative products and services; or third parties and their products and services; and all website design, texts, documents, and/or other services and all software compilations and all other material on this website are subject to copyright, design rights and trademarks by SecretBirdsHQ. You are only allowed to electronically copy and to print in hard copy portions of the website to the extent this is necessary for your own private purposes. You are not allowed to make any other use of the information and materials on this website. Should you wish to use materials or information from this website, you need to obtain prior written consent from SecretBirdsHQ. You further agree that you will create no derivative works of this site or the products offered within.
C. No Refund Policy
SecretBirdsHQ operates on a no refund policy. The products contained within our website for sale are purchased at your own discretion. This is listed both on the website on the “Purchase Now” page and also at the purchasing point. Failure to read or comply with this policy is at your own risk.
We use pictures of our events to illustrate and promote them on The Site and other places. Sometimes a photographer will attend to capture the atmosphere of a SecretBirdsHQ event. Please be aware that we reserve the right to photograph and film events for publicity materials. Should you prefer not to be photographed please notify us in writing prior to our event taking place. You agree that all photographs and films taken by us or on our behalf shall belong to us and we can use them in any responsible manner we want to without reference or liability to you.
Your contributions or any other information sent to the website should not be, or contain material which is, offensive, pornographic, defamatory, blasphemous, unlawful or likely to infringe any applicable law, whether civil, criminal or religious. You agree that all material submitted to us is original to you, and not copied in whole or part from any third party.
You acknowledge and agree that the information, materials and opinions expressed or included in any user contributions are not necessarily those of SecretBirdsHQ suppliers. Any use of any content provided will be at your own risk. You acknowledge and agree that SecretBirdsHQ is not responsible for any user contributions that claim or appear to give legal or replace professional advice. Always seek the advice of a qualified legal or business practitioner or other qualified providers with any questions you may have regarding a business program.
You acknowledge and agree that SecretBirdsHQ has the absolute right to monitor user contributions posted to The Site and in its sole discretion reserves the right to alter, edit, refuse to post or remove any user contributions, in whole or in part, for any reason or for no reason, and to disclose such contributions and the circumstances surrounding their transmission to any third party. You agree that we do not have any obligation to use or respond to any user contribution. SecretBirdsHQ reserves the right to block contributions to the website and to suspend or terminate accounts in its sole discretion.
SecretBirdsHQ makes no warranties of any kind (either expressed or implied) concerning the materials on The Site. Further, SecretBirdsHQ does not warrant that transmission of the materials will not be interrupted nor does it warrant that the materials will contain no errors nor that they will be accurate. SecretBirds-Caribbean does not warrant that The Site itself or the server which transmits it will be free of viruses or anything else that might be harmful. Nor do we warrant that any defects will be corrected. You alone assume all risk associated with the use of The Site, including the full cost of any necessary repair or service to your computer. By using The Site you waive any claim whatsoever against SecretBirdsHQ or SecretBirdsHQ which arises from your use, whether intended or not, of any other site. This waiver specifically includes any claim arising from a product and/or service which you purchase from any site other than SecretBirdsHQ and any claim arising from security of information (including, but not limited to credit card information) which you use on this site.
In addition, SecretBirdsHQ assumes no responsibility for any content which you find on sites that link either to or from The Site. This includes responsibility for the accuracy or compliance with any laws and for any viruses or other harmful things which may be contained in these sites. Nor are SecretBirdsHQ or SecretBirdsHQ responsible should any link to a site which you find offensive. SecretBirdsHQ does not endorse or warrant the quality of any goods you buy from any site other than The Site. SecretBirdsHQ or SecretBirdsHQ shall not be liable in any way whatsoever (including, but not limited to, negligence) for any special or consequential damages resulting from either your use of The Site or your inability to use it or from your use of any site linked from or to The Site. This limitation includes any circumstance in which SecretBirdsHQ or its representative has been advised of potential liability. Certain applicable laws may not allow all the limitations of liability described herein. Should that be the case, SecretBirdsHQ or SecretBirdsHQ hold no liability to you for losses, damages, causes of action, and/or negligence shall not exceed the total amount paid by you (if any) to access The Site.
You understand that by entering your name and email address on the Rare Bird newsletter subscription panel that you are subscribing to a free, no obligation email newsletter. This newsletter is offered as a free service by SecretBirdsHQ and no purchase is necessary. If you have trouble subscribing or unsubscribing please contact us at HYPERLINK "mailto:firstname.lastname@example.org" email@example.com. You agree that you have opted-in to receive our Rare Bird newsletter by providing your first name and email address on our website. If you do not wish to receive our newsletter, simply click on the unsubscribe link at the bottom of every newsletter. If you need further assistance, please contact us at HYPERLINK "mailto:firstname.lastname@example.org" email@example.com.
Notice about testimonials
Testimonials are all true, reflect the opinions and experiences of real users of SecretBirdsHQ products, and are submitted to SecretBirdsHQ voluntarily by customers. If you would like to submit a testimonial you agree that it becomes the exclusive property of SecretBirdsHQ, which for example includes the rights to reproduce, edit (for length but not general content), and/or publish the testimonial, which may include your first name or initials and country of residence. Some customers that have submitted testimonials may have received a SecretBirdsHQ product or service as a “thank you” in appreciation for the time they invested in writing or recording their testimonials.
These terms and conditions may be revised at any time so you are advised to check them regularly.
I. Applicable Law
These terms and conditions and all disputes arising in connection with these general terms and conditions, including the validity thereof, or with the use of the website or with any purchases on the website shall be governed by English Law and the courts of England shall have exclusive jurisdiction in relation to such disputes.